The IT Solutions We Offer
About Crawford IT
We provide innovative solutions to our customers integrating best of breed Cloud technologies, with a high level of Customer service and support. Don’t want Cloud? No problems!
Crawford IT is a commercial IT company part of the Crawford Group of companies.
Crawford IT was formed as a result of the increasing demand for specialist IT companies focused on Cloud. Our strengths are not only with Cloud transitions, but also with integrating your existing systems with the Cloud, even if that requires software development.
Of course, we still offer the services of a traditional IT company included Managed Services, Helpdesk, Monitoring and Outsourcing.
Our portfolio of customers has increased to include a range of industries, with a combination of traditional on-premise solutions and Cloud-enabled services.
Our objective is to provide our clients with services that assist them in running and growing their businesses. So our whole approach is on ensuring our services are excellent and on time.
- We are efficient as we only do work in areas were we have expertise;
- We have industry knowledge and experience;
- We are available whenever a client requires because we understand business never stops;
- We have excellent systems and people;
- We work as a team and only take on people who share our objectives, passion and commitment;
That’s the Crawford approach, that’s the difference.
IT Service Offerings
Managed IT Services
- Unlimited helpdesk and onsite support
- Full call volume and uptime reporting
- Scheduled onsite maintenance visits
- 24 x 7 monitoring
- Solution consulting
Outsourced IT Services
- Dedicated IT support person onsite
- Requires minimum commitment of 3 days per week or more
- Call overflow and remote support options
- Service Level Agreement (SLA) Guarantee
- Performance Management and KPI