Choosing The Right IT Service Provider
Managed IT support is an investment that is going to be forever beneficial to your business, provided you find the right IT support provider. For those of you who are yet to invest and work with a managed IT support service, or if you’re in the market for a new one, we understand that selecting the right one can be a difficult task.
Here at Crawford IT, we have years of industry experience providing Adelaide businesses with premium managed IT support services. Our team is made up of specialist IT professionals that will work with you to help your business run smoothly and achieve their IT goals.
If you’re looking to add a managed IT support service to your Adelaide business, we’ve listed a range of tips that can help you decide whether you are making the right decision.
Look At Their Knowledge And Experience
When it comes to IT and your business, you’d be silly to underestimate the role an excellent IT service plays in the running and management of your affairs. It is why you want to ensure that you are investing in an IT service provider that has all the relevant qualifications and experience.
Ask them about their qualifications and confidence in dealing with particular areas of IT that relate to your business. For example, here at Crawford IT, our team comprises of IT professionals with broad skill sets, and a range of experiences in different IT fields. But we hold specialisations for IT services within the medical industry.
Check Their Client History
Our portfolio of customers is increasing and includes a range of industries with a combination of traditional on-premise solutions and cloud-enabled services. If your IT service provider cannot provide you with a strong client history, it may be time to start looking elsewhere. You want to be able to see that they have the knowledge and experience to have completed successful IT support jobs before yours.
Make Sure You Know What You’re Getting
With any business investment, it is essential to understand what you are paying for exactly. So why should your IT service be any different?
Make sure that a potential IT support service explains to you exactly what you’re getting and what you’re entitled to as part of their fee. Every IT service is different, and client expectations from an IT service can be different from what the IT company provides.
Here at Crawford IT, we always take the time to sit with our clients to ensure that they understand what they’re getting and are comfortable with our IT service to avoid any confusion further down the line.
If you’re looking for a premium IT support service provider, look no further than the team at Crawford IT. Backed with more than ten years of experience in the industry and a passion for what we do, we have the skills and expertise required to support your Adelaide business – you can rest assured of that.
To learn more and check out our services, give our team a call today!